Your AI Agents Are Only as Good as What They Know, What They're Told, and How You Measure Quality
Astervox is the governance middleware that controls what AI can retrieve, locks instructions to approved versions, and preserves point-in-time evidence for audits and incident reconstruction.
Control knowledge retrieval – block Ghost Knowledge from reaching AI
Version-controlled prompts with approval gates
Temporal audit trail – reconstruct any AI decision months later
5 Patents Pending
Swiss Data Residency
EU AI Act Ready
GOVERNS AI AGENTS ACROSS ALL MAJOR PLATFORMS
When Something Goes Wrong, Can You Answer These Questions?
Regulators, auditors, and executives don't ask what your AI knows now. They ask what it knew last Tuesday when it gave the wrong advice.
"What sources did the AI retrieve?"
Ghost Knowledge — outdated drafts, deprecated policies, toxic data that humans can see but should never reach customers.
"Which prompt version was active?"
Prompts change directly in runtime platforms with no version control, approval gates, or audit trail.
"Who approved it and was quality measured?"
Thumbs up/down is not auditable evidence. Without calibrated evaluation, quality claims are indefensible.
The Toxic Data Your AI Treats as Truth
Most organizations have far more operational knowledge than they think — and a large portion is toxic. Outdated pricing, draft policies, deprecated procedures, cached PDFs from years ago remain discoverable.
When AI retrieves this content, it presents it with confidence and authority. It has no way to know whether something is a draft, obsolete, or context-dependent — unless your organization enforces that distinction.
Human Visible
Drafts, archives, work-in-progress — accessible for collaboration
AI Authorized
Only verified, approved content reaches your AI agents
Why Now? The Compliance Cliff Is Here.
EU AI Act (August 2026)
Mandates record-keeping and human oversight for high-risk systems. Penalties up to 7% of global turnover.
Swiss FINMA Audit (October 2025)
Federal Audit Office identified gaps in "impact monitoring" and "trustworthiness evaluation" of AI systems.
30% of GenAI Projects Abandoned
Gartner predicts PoC failures due to poor data quality and inadequate risk controls. Governance rescues failing projects.
Built for Regulatory Compliance
Astervox capabilities map directly to control requirements in major regulatory frameworks. Comprehensive compliance documentation available.
EU AI Act
Articles 9-15
Risk Management System
Human Oversight
Technical Documentation
Record-Keeping
Swiss FINMA
Circulars 2017/1, 2018/3, 2023/1
Outsourcing Controls
Operational Risk
Corporate Governance
Data Residency
COBIT 2019
EDM, APO, BAI, DSS, MEA
IT Governance Framework
Risk Optimization
Change Enablement
Performance Monitoring
Six Core Capabilities for Governable AI
Astervox is governance middleware that sits between your knowledge sources and AI platforms — providing an independent control layer that audits the vendors, not competes with them.
Dual-State Knowledge Control
Separate human visibility from AI authorization. Drafts and archives remain accessible to humans but blocked from AI retrieval until verified.
Eliminate Ghost Knowledge from AI outputs
Temporal Governance
Preserve point-in-time state of all AI-relevant assets. Reconstruct exactly what knowledge and which prompt version produced any output.
Answer "what did the AI know last Tuesday?"
Strict Invalidation
Content changes automatically create new versions, reset approval status, and force re-evaluation before deployment.
Changes cannot bypass governance
Calibrated Human Evaluation
Reviewers scored for consistency against version-locked Gold Standards. Evaluator Reliability Index (ERI) ensures defensible quality assessments.
Measurable, repeatable, audit-ready quality
Platform Normalisation
Single governance policy layer across Cognigy, Salesforce, NICE, Genesys. Enforce rules everywhere, not just where convenient.
One control plane for all AI agents
Drift Detection & Remediation
Monitor for unauthorized changes to prompts and configurations. Auto-alert on drift, force re-evaluation or auto-revert.
Self-healing governance
Flash Audit: Quantify Your Ghost Knowledge in 24 Hours
Turn an abstract governance problem into a concrete, solvable project with immediate executive visibility. Our metadata-only scan identifies outdated, conflicting, and unverified content — without ingesting sensitive data.
Connects via OAuth — no data extraction required
Scans metadata: timestamps, status, verification history
Delivers Ghost Knowledge Risk Report in under 24 hours
Fixed price engagement — credited toward platform subscription
Sample Risk Report Output
Total Knowledge Articles Scanned
4,287
Ghost Knowledge (Outdated/Unverified)
38%
AI-Authorized Content
62%
Articles Requiring Review
1,629
Built for Regulated Contact Centers
Contact centers already run mature QM disciplines for human agents. Astervox extends that same rigor to AI agents — making adoption intuitive.
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Banking & Financial Services
Challenges: FINMA compliance, customer advice accuracy, audit trail requirements
Astervox Fit: Temporal governance provides evidence for regulatory defense
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Insurance
Challenges: Policy accuracy, claims processing, data sovereignty
Astervox Fit: Swiss data residency + human evaluation gates
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Telecommunications
Challenges: High interaction volume, brand consistency, escalation quality
Astervox Fit: Scalable governance across millions of interactions
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Healthcare
Challenges: Patient safety, clinical accuracy, HIPAA/GDPR compliance
Astervox Fit: Strict approval workflows + calibrated evaluation
Why Astervox? The Independent Auditor.
Native platform guardrails (Salesforce, Microsoft, NICE) cannot serve as their own auditor. Regulators require segregation of duties. We audit the vendors — we don't compete with them.
Metadata-Only Architecture
Our governance layer scans metadata without ingesting sensitive content. Bypass InfoSec objections that stall competitors requiring full data access.
Cross-Platform Reality
Enterprises run Salesforce for Service, SharePoint for Policy, Cognigy for Bots. Governance fails at the seams. We close the gaps.
Workflow Lock-In
Once Astervox becomes the system of record for AI governance decisions, removing us means losing the audit trail that proves why AI outputs were authorized.